This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Uptovet (Uptovet.com).
PERSONAL INFORMATION WE COLLECT
When you visit our site, we automatically gather certain details about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect data about the individual web pages or products you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this automatically collected data as "Device Information."
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more details on cookies and how to disable them, visit allaboutcookies.org.
- Log Files: These track actions occurring on the site and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the site.
Additionally, when you make or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect to:
- Fulfill any orders placed through our site (including processing your payment details, arranging for shipping, and providing invoices and/or order confirmations).
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising related to our products or services, in line with your preferences.
We use the Device Information we collect to help us identify potential risks and fraud (in particular, your IP address) and to improve and optimize our site. This includes generating analytics about how our customers browse and interact with the site and assessing the effectiveness of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to understand how our customers use the site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.
Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page.
You can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we detect a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.
Additionally, if you are a European resident, we note that we process your information to fulfill contracts we might have with you (for example, if you make an order through the site) or to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through our site, we will maintain your Order Information for our records unless and until you request that we delete this information.
CHANGES
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
MINORS
The site is not intended for individuals under the age of 18.
CONTACT US
If you have any questions or need further information, feel free to contact us:
- Email: support@Uptovet.com
- Phone: +1 (307) 395-2846
- Working Hours: Monday to Sunday | 9:30 AM - 6:30 PM (GMT-05:00)
- Address: 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, US